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Welcome Shen!

 

We’re having another fantastic year hiring out lots of event furniture to our wonderful customers, so we could not be more pleased to announce the addition of experienced events industry specialist Shen Aril Salih to our most fabulous account handling team.

As committed to delivering excellence at every opportunity as we are, Shen brings with her more than 10 years’ complimentary expertise in the music industry during which she was dedicated to hiring out drum kits to major artists, concerts and festivals.

Her main job will be to help to understand client's goals and ambitions, whilst working closely with the wider accounts team to ensure the successful delivery of all orders. And as she joined us late last month, based in our London warehouse, some of you may have spoken to her already!

Stephen Murphy, AKA Smurf, who is our Senior Designer and Account Manager, said: “We are delighted to announce the appointment of Shen who joins us in the role of Account Handler.

“Customer service isn’t a nice to have here at Europa, it’s a fundamental part of who we are as a team and what we offer our clients. To that end, we are committed to continuing to invest in good, experienced account handlers who truly understand our industry and what it is that our customers want and need to ensure that, as we grow, our standards don’t slip"

“Shen is a very welcome addition to our team, and we know our clients will enjoy working with her just as much as we do.”

Commenting on her appointment Shen said: “I am really bought into the ethos of Europa. It’s customer focus, and the general sense of fun and comradery both in the office and on jobs made me want to be a part of the team.

“I have spent years operating within the music industry and like to think I am in tune with some of the pressure points that event organisers will have to handle day-in-day-out. I hope I can alleviate some of that stress and help deliver on our clients’ ambitions whatever they may be.”


Posted: 08/08/2019
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